Because I have a yearly Priority Pass membership, visiting airport lounges has become a fairly routine part of my travel. I’ve spoken about the membership in previous blogs, but essentially I treat it as paying upfront for a year’s worth of airport food. One of my main goals when visiting a lounge is simple: find somewhere quiet to relax and enjoy some decent food before the flight.

Unfortunately, this lounge didn’t quite deliver on either of those fronts.

Key lounge information

Food and Drink offerings

Is it worth it?

Hot air balloon floats over misty mountains and valleys during a scenic sunrise in Cappadocia, Turkey.
A modern lounge area with brown leather seating, round tables, and large windows creating a warm and inviting atmosphere.

During a trip to Mexico, while travelling from Mexico City to Cancun, I had the pleasure—or possibly mispleasure—of visiting the VIPort Lounge in Terminal 2 at Mexico City Airport.

Passengers wait in line at an airport terminal with luggage and flight information displays visible in the background.

Finding the Lounge and Entering


One positive thing I can say straight away is that the lounge is very easy to find. As soon as you pass through security in Mexico City International Airport Terminal 2, it’s immediately on your left. You really can’t miss it, thanks to the large VIPort logo and clear signage.

When I arrived, there was a fairly long queue outside the entrance. However, it quickly became clear that many people were being turned away because the lounge was already at capacity.

When we reached the desk, the staff explained that there would be around a 20-minute wait before we could enter. To be honest, I actually respected this decision. I’ve visited plenty of lounges—particularly in Heathrow Airport—where they continue admitting people even when there are no seats left. In my opinion, if you can’t even guarantee a seat, it defeats the purpose of a lounge entirely.

If a lounge becomes overcrowded, you’re essentially trapping yourself in a smaller, busier space when the airport itself might offer more comfortable places to sit.

To join the queue, the agent asked us to scan a QR code and fill in our details to enter a virtual waiting list. In theory this sounded simple, but in practice it was frustrating. It took quite a while to get either Wi-Fi or mobile signal working well enough to complete the form.

Once I eventually managed to submit it, we simply sat in the normal seating area outside the lounge and waited. Fortunately, it only took around 5–10 minutes before space became available for both myself and my friend.


A Small Check-In Issue

When we returned to the desk, the staff member scanned my Priority Pass QR code. Although our earlier interaction had gone smoothly, there was a small misunderstanding here.

She attempted to charge me for my friend’s entry, despite the fact that he had his own Priority Pass membership and was standing right next to me. If I hadn’t noticed this immediately, I could easily have been charged unnecessarily.

It was probably just a simple mistake, but it’s definitely something worth mentioning as it could be frustrating if you weren’t paying attention.



VIPort Lounges contact form interface with airplane logo, language options, and fields for passenger details.
Modern airport lounge area with tan couches, wood flooring, and digital departure board displays mounted on walls.
A breakfast spread on a wooden table with scrambled eggs, fruit, coffee, and pastries served on white plates.

Seating and Layout

After checking in, we were guided downstairs and shown to a specific table.

This isn’t completely unusual. I’d experienced something similar in another lounge the week before. Still, it’s always nice to have a bit of freedom to choose where you sit, particularly if you want to sit somewhere quieter or closer to the windows.

The lounge itself is split across two levels, with a bar upstairs and another bar downstairs.



Food and Drinks

Once seated, one of the first things I noticed was that there was no visible buffet area, which initially left me confused.

My friend eventually found a menu (which I’ve included a photo of in the blog), but it still wasn’t particularly clear how the food system worked.

When I went upstairs to order a drink at the bar, I asked about food and was told that complimentary food was available à la carte. Shortly afterwards, a member of staff came over and offered us eggs and fruit, which arrived fairly quickly.

During the visit I ended up having:Eggs,Fruit,Pancakes (after seeing other people being served them), a cappuccino and various juices and water


The biggest issue here was how unclear the process was. It wasn’t obvious what food was available or how much you could order. It almost felt like you had to guess what was on offer and hope that someone would bring it to you.

Unfortunately, the cappuccino was genuinely one of the worst I’ve had in years. It was extremely watery and barely resembled a cappuccino at all. Other drinks like juices and water were perfectly fine though.


Noise Levels

One major downside of the lounge was the noise level.

It was easily the noisiest airport lounge I’ve ever visited, and possibly one of the loudest indoor spaces I’ve been in recently. I was trying to read my book, but the noise made it almost impossible.

At times it honestly felt more like being at a wedding reception than in an airport lounge.

This may be partly down to the people inside rather than the lounge itself, but the environment definitely wasn’t relaxing.


Other Facilities

Aside from those issues, several aspects of the lounge were perfectly acceptable.

The seating itself was reasonably comfortable, and the lounge has its own bathrooms, which were clean and well maintained. I always find it strange when lounges don’t provide their own restrooms, so this was a positive.

The space was also clean and nicely decorated, and there were some great views of the apron, which made it a decent place for a bit of plane spotting. Unfortunately, since seating was assigned, we weren’t able to sit near the windows to enjoy the view properly.


Three spa service menus displayed on wooden tables showing massage and treatment offerings at an airport location.

Airport Spa Services at VIPort Lounge


While exploring the lounge, I also noticed a small spa service available called Spa Ma’ALOb Kuxtal, located inside Mexico City International Airport (Aeropuerto Internacional Benito Juárez). For travellers with a long layover, this could be an interesting option to relax before a flight.

The spa offers a range of short massage treatments, which are particularly suited to airport visits where you might only have 15–30 minutes spare before boarding. The treatments focus on relaxation, muscle relief, and circulation, with options including relaxing massages, reflexology, and lymphatic drainage.

One interesting detail is that treatments 30 minutes or longer include electrotherapy, which is designed to help relieve muscle tension.


Massage Prices

Below are the prices listed at the spa. I’ve converted them approximately into US dollars and British pounds for easier comparison.


15 minutes$320 MXN $18 USD £14

30 minutes$550 MXN $30 USD £24

40 minutes$750 MXN $41 USD £33

50 minutes$850 MXN $47 USD £37

60 minutes$950 MXN $52 USD £42

90 minutes$1,450 MXN $79 USD £63


Other Treatments Available

The spa menu also includes several specialised options:

Reflexology

A foot and leg massage designed to reduce fatigue, improve circulation, and help with toxin elimination.

Muscle Recovery Therapy (Descarga Muscular)

A deeper manual therapy aimed at relieving muscle tension caused by exercise or strain.

Lymphatic Drainage

A treatment intended to stimulate the lymphatic system and support detoxification.

Prices for these treatments generally range between $320 and $950 MXN depending on the duration and whether the treatment focuses on a specific area or the whole body.

For an airport spa, the prices are fairly reasonable, especially if you’re dealing with a long layover or a delayed flight. A quick 15-minute massage for around $320 MXN (about $18 USD / £14) could be a good way to stretch your legs and relax before boarding.

Even if you’re not planning on booking a treatment, it’s interesting to know that services like this exist inside the lounge, as they’re not something you find in every airport.


VIPort Lounge Mexico City Terminal 2 – Key Information



The VIPort Lounge is one of the independent airport lounges located in Mexico City International Airport Terminal 2.

If you’re flying from Terminal 2, particularly with Aeroméxico or another airline operating from that terminal, this is one of the main lounges available to relax before your flight.


Location

One thing the lounge does very well is visibility and accessibility.

After passing through security in Terminal 2, the lounge is located immediately on the left-hand side. It’s clearly signposted and marked with the large VIPort logo, making it very difficult to miss.


Opening Hours

The lounge generally operates:

Daily: approximately 5:00 AM – late evening

Opening times can occasionally vary depending on the airport’s flight schedule, particularly late at night.


Facilities

Inside the lounge you’ll find a range of standard airport lounge amenities, including:

Seating areas spread across two levels

Bar service with alcoholic and non-alcoholic drinks

À la carte food service

Free Wi-Fi

Bathrooms inside the lounge

Views of the apron for plane spotting

Access to spa services nearby

During busy travel periods the lounge can reach capacity, and in that case you may need to join a virtual waiting list before entering.


How to Access VIPort Lounge with Priority Pass

One of the most common ways travellers access this lounge is through Priority Pass, a membership programme that provides access to airport lounges worldwide.

Many travellers receive Priority Pass as a benefit through premium credit cards, although memberships can also be purchased directly.

To enter the lounge using Priority Pass, you’ll usually need:

Your Priority Pass card or digital QR code

A valid boarding pass departing from Terminal 2

After presenting these at reception, staff will scan the pass and grant entry if the lounge has space available.


Other Ways to Access

Besides Priority Pass, lounge entry may also be available through:

Business class tickets

Premium credit card lounge benefits

Pay-at-the-door access (subject to availability)


That said, based on my experience, this is not a lounge I would personally pay for, though it’s perfectly acceptable if access is already included with your membership.


Alternatives in Terminal 2

If the VIPort Lounge is full—or you have airline status—you may want to consider other options in Terminal 2.

The main alternative is the Aeroméxico Salón Premier (Terminal 2 Mexico City), operated by Aeroméxico.

This lounge is generally considered one of the better lounge options in Terminal 2.

Facilities typically include:

  • Larger seating areas
  • Buffet-style food
  • A full bar
  • Shower facilities
  • Business workspaces

Access is usually limited to Business class passengers flying with Aeroméxico or partner airlines and Elite frequent flyer members within the **SkyTeam alliance, so not me on my visit it to the airport.


Restaurants and Cafés in Terminal 2

If the lounges are full, Terminal 2 also has a number of restaurants and cafés where you can grab food or coffee before your flight.

In some cases, especially during busy periods, the main terminal can actually offer a quieter and more comfortable place to sit than a crowded lounge.



Airport Hotels Near Mexico City International Airport

Hilton Mexico City Airport


The Hilton is one of the most convenient airport hotels because it is located inside Terminal 1 itself. While this might sound far from Terminal 2, the airport operates an inter-terminal train called the Aerotrén, which connects the terminals quickly for passengers with boarding passes.

Camino Real Aeropuerto México

This is probably the closest hotel to Terminal 2, connected by a covered walkway and also accessible from Terminal 1.

The Camino Real is a well-known Mexican hotel chain and offers a fairly comfortable stay for travellers needing quick airport access.


NH Collection Mexico City Airport T2

If you’re flying from Terminal 2, this is arguably the most convenient hotel available.

The hotel is located directly inside Terminal 2, making it perfect if you want to wake up and simply walk to check-in.


Is the VIPort Lounge Mexico City Worth It?


Overall, my experience at the VIPort Lounge was fairly neutral.

Since the visit was included as part of my Priority Pass membership, it didn’t cost me anything extra, and for that reason alone it was perfectly acceptable.

However, if I had paid specifically for access to this lounge, I would have been very disappointed.

Would I recommend visiting?

Yes—if you already have access through Priority Pass, a business class ticket, or a credit card benefit. But I definitely would not pay for entry.